FAQ

What does Norman Equipment do and how was it founded?

Norman Equipment is a leading distributor of industrial goods in the Midwest. We supply hydraulic, pneumatic, electric, and fluid power components to clients nationwide. Norman Equipment was founded in 1946 by John Warren and Mr. Norman where it all started in a garage in Chicago, Illinois. After a boom in business, we made our move to Bridgeview, IL in 1979 where we currently reside.   

Where are you located?

We are located at our 60,000 square foot headquarters in Bridgeview, Illinois, a southwestern suburb of Chicago. We have second home up north in New Berlin, Wisconsin, a suburb of Milwaukee.

How can I stay up to date on promotions and discounts?

Follow us on Facebook and LinkedIn and make sure you sign up for our newsletter to stay up to date on the latest and greatest deals and promotions offered by Norman Equipment.

Why should I buy from Norman Equipment?

Norman Equipment has been a family-owned company from the day it began in Mr. Warren and Mr. Norman’s original Chicago location. We have grown into one of the largest distributors in the Midwest by supplying name brands from manufacturers known across the globe. Think about our history of delivering products from brands such as Firestone, Parker, and Fairchild, we like to think we know a few things about keeping a great relationship with clients and manufacturers alike.   

Do you offer same day pickup for local buyers?

We sure do! Same day pickup is always available if we have the items in stock. Simply request the item for pickup upon placing your order and we'll have your items ready for you by the time you arrive at our facility!

Do you ship internationally?

Norman Equipment not only serves the Midwest but also all across the globe. We will ship anywhere that’s requested. We will also help you find the best pricing on shipping costs no matter your location.

How do I schedule my delivery?

Upon completion of your purchase, one of our sales team members will help set up your delivery. Whether you need your product tomorrow or five months from now, Norman Equipment will deliver your products on time, every time.

What are my delivery options?

The pace of your delivery is truly up to you. If you’re local to our Bridgeview facility shipping will typically take 1-2 days. Standard shipping is 7-10 days. If you don’t need a product for a few months we can schedule delivery for any time and anywhere. 

How can I order an item?

Our experienced sales staff is always one call away. By contacting us at 708-430-4000 you can get in touch with any one of our sales staff members who can help you place your order and give you the lowest price, guaranteed.

Who can I talk to discuss my application needs?

We have product managers who are experts on hydraulic, pneumatic, electric, and fluid power products. If you need help any one of our amazing sales team members will be able to help you out and guide you down a path for the perfect product for your application needs.

What if there was a problem with my order?

No worries, if you experience any problem with your order such as wrong items, not enough of your item, or your item was damaged, simply call our headquarters and we’ll resolve the problem and fix your order up immediately. 

Do you offer discounts?

Absolutely! We believe in delivering you the lowest price on any product, which is why we offer a plethora of discounts at any given time. There are discounts for anything from individual products and manufacturers, to quantity purchases and reoccurring clients, plus many more! Contact one of our sales team members at 708-430-4000 to assist you in finding the lowest price and potential discounts on your next purchase with Norman Equipment.

Where does NE get their stock from?

We are a distributor for brands recognized worldwide. We offer products from Firestone, Enerpac, Parker, ARO, and the list keeps on going. If you need a product for hydraulic, pneumatic, electric, or fluid power components, Norman Equipment has the component for you.

Do you offer repairs?

We offer a guarantee on hydraulic repairs and reconditioning for all major brands of pumps, motors, valves, and cylinders. Each repair meets the original design specifications by only using new parts that are backed by a one year warranty. We’re also a factory authorized Parker Denison and Simplex repair center. If you have a hydraulic component in need of repair, don't hesitate to contact us!

Who do I contact for specific product questions?

Our technical experts can provide you with information about product selection, application assistance, troubleshooting, performance, maintenance, and general technical guidance.

Assistance is available by clicking Contact, then submit your question and we’ll respond within one business day. For a more immediate response, you can call one of our experienced technical team members at 708-430-4000. 

Do you offer custom products?

Our Fluid Power Division specialists can design and build an array of variations of manifolds, valve assemblies, heat exchanger assemblies, pump-motor combinations, filter assemblies, and other custom units. Bring our Fluid Power experts your most demanding problems and we’ll work with you to develop and implement the most cost-effective solution that’ll exceed your expectations. For more information visit us at http://www.normanequipment.com or contact Mike Olsen at 262-784-1700 or by email at mikeolsen@normanequipment.com.

What products do you offer?

We are one of the Midwest's largest distributors of hydraulic, pneumatic, electric, and custom fluid power products and services. We represent dozens of quality manufacturers and products. To learn more about our extensive product line you can visit our reference center.

How do I receive a paper brochure/catalog?

Our team is always here to help. All of our brochures and catalogs are available through digital copies, which you can print and review them from our resource center. If you can’t find what you’re looking for, contact our team and we’ll help you find the exact datasheet or catalog you’re looking for.